Springfield, Illinois


With $14 billion in unpaid bills, it's tough for Illinois taxpayers to get excited about new computers and updated websites. But that's where the successes of the Turnaround Agenda are. 

By the middle of September, 330,000 Illinois businesses will finally stop mailing their unemployment tax payments to the state. The state's tax website, MyTaxIllinois.gov, will finally sync with the Department of Employment Security. 

Illinois Employment Security Director Jeff Mays said that's not nearly as headline-grabbing as workers' compensation reform, but streamlining state government, like syncing tax websites, is where Gov. Bruce Rauner's Turnaround Agenda is working. 

"There are 38 code agencies and another 22 agencies that are commissions and things like that, that have been charged by this governor with turning it around," Mays said. 

As an example, the Employment Security office will soon stop mailing Illinois business owners the paperwork to pay their unemployment tax. 

"Were sending out 100,000 UI340 forms. We will cash 100,000 checks, we will hand enter 100,000 forms, and that's the way it is, but this will be the last quarter we will send those out," Mays said. "If someone wants to send us something by mail, they're going to be able to go to MyTaxIllinois.gov, print it out and send it in."

In addition to a new tax website, Mays' office has finally upgraded to modern computers.

He says other agencies across state government are finding the same, small ways to make the government of Illinois work a little better. 


An industry veteran with two decades of experience in media, Benjamin Yount reports on Illinois statewide issues for INN.

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